Communications Industry
Afni is a premier provider of contact center solutions and receivables management
services
for
communications companies worldwide. We have a long history of providing outsourcing
solutions
to help
businesses
like yours manage their customer relationships.
Is your business facing daily pressures like a shrinking customer base or changing technology platforms? Do you need more aggressive customer service? Let us show you how Afni can help keep costs low while providing you with the tools you need not only to achieve your goals, but also to improve quality at the same time.
• Our qualified staff is thoroughly trained to represent your corporate culture.
• We fill our workstations with the most knowledgeable customer service representatives in multiple locations nationwide.
• Our well-trained CSRs promise integrity, quality and respect in each and every contact.
• Our workforce flexibility and swift response times ensure that as changes emerge, we'll be there to make sure your customer care remains focused and on target.
Services for the Communications Industry:
Contact Center Solutions [more]
Customer Acquisition
Customer Care
Retention and Loyalty
Receivables Management Services [more]
Third Party Recovery
Bankruptcy Administration
First Party Collections
Portfolio Purchasing [more]
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