We can help you build customized marketing databases, help you establish solid credit review strategies, and help you build strong sales programs that increase your profitability and develop stronger customer relationships.

Credit application screening services
As you acquire new customers, your risk for bad debt exposures continues to increase as well. Our credit application screening services will trace your new customer's credit history for any outstanding balances with your company. If we find a problem, we'll treat that customer with dignity and respect while further analyzing the problem and working to resolve the issue. If an account appears to be fraudulent, we'll complete investigation procedures on your behalf.

Service activation
From the moment customers activate service, we'll provide start-up support and troubleshooting solutions and deliver the highest quality customer care for a positive, lasting impression. Our well-trained teams deliver unmatched expertise, helping to build customer trust and confidence in your brand. And customized programs offer creative and strategic solutions that reduce customer churn and increase penetration.

Database marketing
Coordinating databases and gathering information for marketing campaigns is tedious but necessary. Why not let Afni handle the burden? We draw on a complete range of tools and programs to collect customer data, using state-of-the-art technology that easily integrates with your system so that information is highly accurate and easily accessible.

Our Application Development and Data Mining teams, programmers and designers will gather and sort data while leaving a positive impression with the customer. We can assemble and maintain large databases over a long period of time. And our archive database system allows immediate record access via on-line networks for customer verification, credit scoring and viable mailing lists.

Multichannel campaigns
Multichannel sales campaigns with an emphasis on customer value management provide you with increased customer share while displaying goodwill to your customers. Whether using up-selling or cross-selling techniques, Afni experts deliver excellent solutions to help you build your customer base and increase product penetration. We create customized campaigns—handled by well-trained representatives—that build measurable value, evaluate customer needs and strengthen customer relationships.

Sales confirmation programs
Afni sales confirmation programs, including Third Party Verification (TPV) services, include an immediate verification that sales can be delivered in a timely manner. We provide daily activity reports and voice and image storage of each verification for your records and retrieval.