[back]

Proven treatment strategies
Are your claims being aggressively worked with strategies that are proven to increase recoveries?

Our rigorous, process-driven approach drives maximum returns from subrogation opportunities. We combine systematic segmentation methodology with proven treatment strategies tailored to individual claims—achieving higher payment levels than either internal or other outsourced methods.

Early subrogation identification
How quickly does work begin on subrogation cases?

We integrate with your people and systems to immediately collect pertinent data the moment a claim is filled—enabling a quick start to the recovery process and helping to identify and preserve critical evidence. Predictive modeling helps us prioritize files with the greatest potential so we can get them into the recovery process sooner.

Faster first contact of claimant
What if you could contact claimants within 24 hours of assignment?

Afni engages earlier in the claims process to identify all responsible parties and find claimants quickly—making first contact with the claimant within 24 hours of assignment, and dedicating a skip trace team to find hard-to-locate claimants faster.

Digital work environment
Do lost or misplaced files slow down your recovery process?

Afni subrogation specialists touch more accounts and achieve faster recovery with help from our digital processes. Document scanning delivers claim information right to the desktop within 48 hours and helps to eliminate lost files. Afni Desktop Integration prioritizes all the information a specialist needs during a call and automatically takes 80 percent of the notes—keeping the focus on reaching settlement.

Multiple payment options
Would your recoveries improve if customers had more payment channels?

We give responsible parties more ways to pay—electronically via credit/debit cards, check by phone, Western Union Quick Collect, and ACH payments.

Faster remittance to clients
What if you could receive recovered payments on a daily basis?

Using Electronic Funds Transfer (EFT), we save time by transmitting daily via batches as opposed to sending checks individually—so you receive recovered monies more quickly.

Installment agreement purchase
Have you thought about liquidating your outstanding subrogation claims?

Afni can help you liquidate subrogated claims immediately by purchasing your long term installment agreements—giving you cash today and saving you the operating expenses associated with working the files.

To learn how Afni can help you increase the speed of subrogation recoveries, contact us.

Reduce my operating costs

Increase staff productivity

Upgrade my CSR skills

Manage my call center capacity and availability

Make faster use of technologies

Insurance Industry

Increase speed of subrogation
recoveries

Maximize productivity of claims handling

Improve my subrogation recoveries